Is the How to page the same as Documentation?

No. How to is step-by-step for operators: Send SMS, WordPress, reports, Smart Forms, and Google. Documentation is the full platform reference, including API schemas and troubleshooting tables.

Do I need WordPress to use Smart Forms?

No. Smart Forms are hosted on SplitSMS. Share a link, QR, or embed. The WordPress plugin is for WooCommerce and WordPress form builders on your own site.

Is Connect Google the same as Sign in with Google?

No. Sign in logs you into SplitSMS. Connect Google stores a refresh token so Contacts, Sheets, Drive, and Forms automations can run after you approve scopes.

Where do I see if an SMS was delivered?

Dashboard → Message results for each message. Campaign pages show totals. My reports summarises a date range. WordPress also syncs delivery into SplitSMS → Logs.

How to

How SplitSMS works — and how to use it.

Step-by-step guides for sending SMS, WordPress and WooCommerce, reports, Smart Forms, Google Contacts / Sheets / Forms, the API, and the wallet. Search a job, then follow the numbered steps.

27 guides · 8 categories

Full documentation Contact support

Read message results and delivery reports

Canonical guide page

Filter Queued, Sent, Delivered, and Failed — then export what you need.

For Anyone who just sent SMS

1
Open Message results
Dashboard → Message results lists each SMS with status, destination, Sender ID, and time. This is the live delivery log — not the same as My reports (account summaries).
2
Learn the statuses
Queued: accepted, waiting for the worker. Sent: handed to the carrier. Delivered: confirmed where the route supports DLR. Failed: rejected or expired (reason on the row). Pending: still in transit.
3
Filter and search
Narrow by status, date, destination, or campaign. Use this when a customer says they never received an OTP or order alert — search the number first.
4
Export
Export the filtered list as CSV for finance or a client. Pair with My reports when you need spend and login history for a date range.

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Quick answers

Is the How to page the same as Documentation?: No. How to is step-by-step for operators: Send SMS, WordPress, reports, Smart Forms, and Google. Documentation is the full platform reference, including API schemas and troubleshooting tables.
Do I need WordPress to use Smart Forms?: No. Smart Forms are hosted on SplitSMS. Share a link, QR, or embed. The WordPress plugin is for WooCommerce and WordPress form builders on your own site.
Is Connect Google the same as Sign in with Google?: No. Sign in logs you into SplitSMS. Connect Google stores a refresh token so Contacts, Sheets, Drive, and Forms automations can run after you approve scopes.
Where do I see if an SMS was delivered?: Dashboard → Message results for each message. Campaign pages show totals. My reports summarises a date range. WordPress also syncs delivery into SplitSMS → Logs.

Platform documentation Still stuck? Email support

How SplitSMS works — and how to use it.

Read message results and delivery reports

Open Message results

Learn the statuses

Filter and search

Export

Browse by category

Quick answers

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