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Integrations6 min read

Paystack SMS Notifications for WooCommerce Orders

Send SMS when Paystack marks an order paid — WooCommerce alerts customers instantly. Setup with the SplitSMS WordPress plugin and template tips.

Ghana shoppers pay with Paystack every day — but email receipts often sit unread. An SMS the moment payment clears builds trust: the customer sees the amount, order ID, and that their money went through.

SplitSMS’s WordPress plugin hooks WooCommerce status changes used by Paystack (and similar gateways), so you can fire a payment confirmation text without writing custom PHP.

What to send after Paystack success

Keep it short: thank them, confirm the amount, include the order number, and optionally a tracking or support line. Example: “Hi {customer_name}, we received GHS {order_total} for order #{order_id}. Thank you — {site_name}.”

Use merge fields the plugin already supports — customer name, order total, payment method, Paystack reference — so every text is accurate without manual copy-paste.

Setup checklist

Install the SplitSMS plugin, paste your API key, choose an approved Sender ID, and enable WooCommerce order events (especially paid → processing). Test with a real Paystack sandbox or small live order.

Ensure the checkout collects a valid Ghana mobile number (+233 / 0XX). Without a phone field, SMS cannot send even when payment succeeds.

Why SMS beats email for paid orders

Payment anxiety is highest in the first minutes after checkout. SMS open rates dwarf email — customers know instantly that Paystack and your store both succeeded. Pair SMS with your usual email receipt for a complete trail.

Same wallet powers marketing campaigns later: abandoned-cart nudges, restock alerts, and delivery updates — one SplitSMS account for checkout and growth.

Try SplitSMS free

Send bulk SMS, OTP, and campaigns — 5 free credits on signup.