A shop text gets read in the queue at the bank. An email sits in a promotions tab until it dies there. SplitSMS gives retail and e-commerce teams the texts customers actually expect: order placed, payment received, restocked, ready for pickup — sent the moment your system says so, not whenever someone remembers to update a status page.
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SMS for Retail & E-commerce
Send order confirmations, restock alerts, abandoned-cart nudges, and pickup codes by SMS. Works with WooCommerce, Paystack, and Flutterwave — or a till that has never seen a plugin.
From checkout to pickup
WooCommerce, Paystack, and Flutterwave hook straight into the SplitSMS WordPress plugin — order events fire an SMS with no custom code. Running a physical till or a custom cart instead? The REST API takes the same job: one POST call per event, same delivery reports either side.
Abandoned cart reminders, low-stock alerts to your own staff, and “it's back in stock” texts to customers who asked — all templates, not one-off scripts.
Built for Ghana rates, not a US price list
Top up in GHS via Paystack, register a Sender ID your customers already recognize, and send to 190+ countries when the order ships across a border. No monthly minimum for a shop that has quiet weeks.
Frequently asked questions
- Do I need a developer to add SMS to my shop?
- Not for WooCommerce. Install the SplitSMS plugin, connect Paystack or Flutterwave, and switch on order templates from wp-admin. Custom carts or POS systems use the REST API — that is the one path that benefits from a developer.
- Can I send abandoned-cart and restock texts, not just order receipts?
- Yes. Any event your store already fires — cart abandoned, back in stock, pickup ready — can trigger a template through the plugin or a single API call. It is the same wallet and Sender ID as your order confirmations.