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SMS for Government & Public Sector

Reach citizens with notices, appointment reminders, and programme updates by SMS. Sender ID registration and Ghana-first billing, without an enterprise procurement cycle.

A notice printed at the district office reaches the people who happened to walk past it. The same notice by SMS reaches every registered phone number on the list — a permit renewal window, a clinic date, a programme deadline — without a poster campaign or a radio slot.

Registration through delivery, in one flow

Smart Forms collects citizen or beneficiary details on a link or QR code at the point of registration, saves the number to a group, and confirms with an SMS on the spot. When the appointment date or programme update comes around, the same group receives the reminder — no re-keying names from a paper register.

A Sender ID people recognize as official

Register a Sender ID for the department or programme so texts do not arrive from an anonymous long number. Delivery reports show what reached MTN, Telecel, and other networks, useful when a programme has to account for outreach, not just intention.

Frequently asked questions

Can a government department register its own Sender ID?
Yes. Submit the department or programme name for Sender ID approval from the dashboard. SplitSMS tracks approval status and fails over to a backup route if one carrier has an issue.
How do we collect phone numbers before sending programme updates?
Smart Forms handles registration on a shared link or QR code at the point of contact, saves respondents into a contact group automatically, and sends a confirmation text — no separate database or spreadsheet import step.

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