Read WordPress logs and skip reasons

Why an SMS was not sent, how delivery syncs, and what the dashboard connection shows.

For Anyone debugging plugin SMS

1. 1

   Open plugin logs

   In wp-admin go to SplitSMS → Logs. Each row is a send, skip, or fail. Skip reasons (no phone, disabled event, insufficient balance) explain silence better than “it didn’t work.”

2. 2

   Check the cloud connection

   On splitsms.com open Dashboard → Integrations → WordPress. You should see the site URL, plugin version, WordPress/PHP versions, and synced skip logs. Outdated plugin versions are flagged.

3. 3

   Follow delivery

   Sent means the API accepted the message. Delivered updates when the carrier DLR arrives — both in WordPress Logs and the SplitSMS dashboard.

4. 4

   Update or disconnect

   Update from Dashboard → Updates, or Replace from splitsms.com on Settings if the host blocks the updater. Disconnect by removing the API key in WordPress Settings.